Company

Until 13 July, Sidekick is free for your whole team — no allowance, no counting. Ask one question, get an answer pulled from across your whole stack, with zero tabs switched.

Company

• Jun 29, 2026

Sidekick is free for your whole team until 13 July

Until 13 July, Sidekick is free for your whole team — no allowance, no counting. Ask one question, get an answer pulled from across your whole stack, with zero tabs switched.

All Company posts

How Turn.io's Raquel Graça Went From Journalist to Support Strategist

This is a Modern Support Awards profile. Plain created these awards to recognize individual contributors who are quietly shaping the future of customer support. Raquel Graça, Support Specialist at Turn.io, is a 2025 winner.

Susana de Sousa

Community

How Turn.io's Raquel Graça Went From Journalist to Support Strategist

Susana de Sousa

Community

How Stytch's Johanan Lai Turns Customer Noise Into Signals Engineers Can Act On

This is a Modern Support Awards profile. Plain created these awards to recognize individual contributors who are quietly shaping the future of customer support. Johanan Lai, Technical Support Engineer 3 at Stytch, is a 2025 winner.

Susana de Sousa

Community

How Stytch's Johanan Lai Turns Customer Noise Into Signals Engineers Can Act On

Susana de Sousa

Community

Why API-First Infrastructure Wins in an Agent-Driven World (2026)

100 B2B SaaS teams told Plain that AI is a hard requirement. Why API-first infrastructure — not vendor-locked AI — wins in 2026's agent-driven world.

Simon Rohrbach

Co-founder & CEO

How Sourcegraph's Nate Hessler Turns Recurring Problems Into Internal Tools

This is a Modern Support Awards profile. Plain created these awards to recognize individual contributors who are quietly shaping the future of customer support. Nate Hessler, Support Engineer at Sourcegraph, is a 2025 winner.

Susana de Sousa

Community

How Sourcegraph's Nate Hessler Turns Recurring Problems Into Internal Tools

Susana de Sousa

Community

Evolving our Frontend interview

Here’s the frontend interview we landed on after trying them all – and why it actually works.

Jordan Drake

Engineering

Evolving our Frontend interview

Here’s the frontend interview we landed on after trying them all – and why it actually works.

Jordan Drake

Engineering

We’ve raised a $15m Series A to build the collaborative B2B support platform

Led by Battery Ventures, with continued participation from our previous backers Index Ventures and Connect Ventures.

Simon Rohrbach

Co-founder & CEO

How we're managing B2B support over the holidays

The holidays are just around the corner, and we’re planning to make sure our customers feel supported while giving our team time to recharge.

Kate Donnellan

Marketing

How we're managing B2B support over the holidays

The holidays are just around the corner, and we’re planning to make sure our customers feel supported while giving our team time to recharge.

Kate Donnellan

Marketing

Headless or pre-built support portal – which one should you choose?

Support portals are a key touchpoint with your customers – and it's so important to get yours right.

Matt Vagni

Co-founder & CTO

Headless or pre-built support portal – which one should you choose?

Support portals are a key touchpoint with your customers – and it's so important to get yours right.

Matt Vagni

Co-founder & CTO

A status update

Over the past week we’ve launched some larger changes to Plain’s core statuses, workflow and data model, and I wanted to explain why and how we got here, as well as what’s next.

Matt Vagni

Co-founder & CTO

A status update

Over the past week we’ve launched some larger changes to Plain’s core statuses, workflow and data model, and I wanted to explain why and how we got here, as well as what’s next.