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You can migrate an existing knowledge base into Plain from Markdown or HTML.

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Before you start

Make sure your existing content is exported in Markdown or HTML. Most Help Center platforms support at least one of these export formats.

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Option 1: Using our API

If you’re comfortable with scripting, you can create articles programmatically using the upsertHelpCenterArticle mutation in Plain’s GraphQL API. Try it out in the API Explorer.

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Option 2: Automated script

If you’d rather not script the migration yourself, Plain has a ready-made script that automatically imports Markdown files into your Help Center. Reach out to our support team to get access and guidance on running it.