Digests

Digests are a way to get a summary of activity in your Plain workspace. They are currently only available via Slack Workspace Notifications

Digests are configured in settings, and you can specify a time (in UTC) when you would like to receive them. They are only sent on weekdays.

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Setup

• Navigate to Settings → Notifications → Slack
• Setup or choose an existing Slack integration
• Digests section contains settings for each digest

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Available Digests

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Daily Workspace Digest

This digest includes:

• Count of threads waiting for first response and the 3 most recent threads title and link
• Count of threads waiting for next response and the 3 most recent threads title and link
• Counts of threads being investigated, waiting for close the loop and paused threads

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Workspace Topics Digest (Plain AI)

🚧 Coming Soon 🚧